from Hacker News

How it [really] feels to deal with customers

by idanb on 8/8/14, 7:23 PM with 4 comments

  • by timrosenblatt on 8/8/14, 7:26 PM

    Thanks for sharing, Idan. It is very important to ask questions with an open mind. Seems like that person was making a lot of assumptions about what you're having to deal with. It's an easy trap to fall into, but it's an important lesson that we can all learn to try and avoid.