from Hacker News

Paypal India responds one day later. Bad Customer Service?

by mbchandar on 10/12/13, 5:18 PM with 1 comments

I have recently (re)started using Paypal. I had transferred funds from my freelancer.com account to paypal.

few years back, i have had my account with a bank account. but it is now closed.

Bcoz of this, auto withdrawal has been initiated. I saw it immediately and tried to reach paypal via phone / email. Phone, i was not able. so i had sent the email on the same day on which transaction have been initiated.

Paypal responded next day saying that transaction already completed by the time they saw it which is next day. Now they say they cant revert any completed transactions.

And Wrong account / return amount will adhere to a fee oF INR 250 some thing.

when i called up customer care, they said they will always receive email next day and that it will take time to respond.

Is this how paypal takes care of their customers? even for urgent transaction related?

how many of you have faced such bad experiences from a reputed companies like Paypal.

I hope some one would solve my problem.

  • by mknits on 10/14/13, 3:16 AM

    Paypal India is f*ucked up. Unusually high charges and bad customer service is common.

    Try to look for alternatives.