Empower your product manager. Let them decide what the messages to your users say, when those messages are triggered, as well as how they are sent (sms, email, etc.) while you focus on building product features. They'll be able to use trusted providers like sendgrid, twilio and apple so you don't have to worry about message delivery.
by plant42 on 6/27/13, 3:42 PM
There's no mention of using Google authentication anywhere other than after clicking the login or sign-up buttons and you get the oAuth permissions/Google login page.
Also, if you cancel the oAuth request, you get an internal server error:
http://www.outbound.io/oauth2callback?error=access_denied
by Figs on 6/27/13, 5:44 PM
Why the hell would anyone give away sensitive customer information like that to a free service?! There is ZERO incentive for them to do anything good with MY information once you give it to them. Even if the current owner is conscientious, if they sell their site the buyer probably won't be. I don't want to be goddamn robocalled at 6AM because you're too cheap to pay for the work needed to set up these services
properly.
Web services as an industry needs to grow up. "Free" is totally inappropriate for this.
by jmathai on 6/27/13, 7:19 PM
It wasn't clear to me if you require me to provide my Twilio/Sendgrid accounts? That's a deal breaker for most, I imagine.
Why not push those costs to developers and use your own accounts to send the messages?
Start charging today. You shouldn't care about developers that are only looking for a free service and there are plenty who would prefer to pay.
You can do a trial, of course.
This game is about trust. If you're not MailChimp then you have to figure out how you're going to gain it. Customer.io gained my trust by calling me on the phone and having a conversation with me before I even signed up.
by sharmanaetor on 6/27/13, 4:41 PM
Integrating with SendGrid requires me to share my Sendgrid username and password. When asking for the password, a plain text field is being used as opposed to as password field. Anyone else find that insecure?
by bierko on 6/28/13, 8:37 PM
The screenshots near the top definitely look like part of the web page -- I tried clicking them at first. A border of some sort might help distinguish it (I didn't see the three dots at the bottom at first, and most laptop screens probably won't be able to see it either).
by Cryode on 6/27/13, 11:44 PM
"Learn More" pops up a new tab, new subdomain, and a completely inconsistent brand / style. Your logo doesn't even show up on this page. Ditch the outgoing link feel and keep your website consistent.
by silasb on 6/27/13, 4:32 PM
by elsurudo on 6/27/13, 4:21 PM
Fax would be a nice addition. It's antiquated, I know, but still widely used in many industries. Hard to find a good outbound fax API. Anyone have any recommendations?
by gsiener on 6/28/13, 3:11 AM
Your Email icon looks suspiciously like Customer.io's logo...
by sergiotapia on 6/27/13, 5:52 PM
I can't find a pricing page anywhere.
by tteam on 6/27/13, 6:39 PM
At tonido, we plan to build a system similar to yours to handle our incoming leads. We would appreciate if you have put up a pricing page probably with a free trial for a week. We wont trust a free service.