from Hacker News

Radar or GTFO

by bengl3rt on 12/23/12, 7:47 PM with 1 comments

• by molecule on 12/23/12, 8:48 PM

  It was a source of great frustration that developers would stubbornly fail to file bug reports. Even when I specifically told them it’d be a really great idea and super helpful. Even when it could only take them all of sixty seconds. Literally. ”Copy this email you just sent me into bugreport.apple.com and submit”. Yet they wouldn’t... A radar from an external developer is worth 5x that of an Apple engineer. It’s a way to say ”look, here’s someone that’s seeing this problem”.

  This is a substantial blog post about a problem that seems like it could be easily remedied by the vendor adding an "originally reported by" or "referred from" field to their issue tracking system, and giving issues w/ that field populated w/ a third party the same priority as issues that are submitted by third parties.

  Otherwise, 'Radar or GTFO' is just outsourcing a required step of the vendor's QA process to third parties that aren't on the vendor's payroll or chain of command, ie. unreliable, as documented in this blog post.