from Hacker News

Ask HN: How far are we from the days that banks are fully operated by AI Agents?

by johndavid9991 on 5/20/25, 4:02 PM with 3 comments

• by MattGaiser on 5/20/25, 4:06 PM

  Just a few years ago, RBC, the largest bank in Canada, had me print out a web form and mail it into them to open an account.

  We are a long way from the point where a bank will trust an AI agent. They are still working on trusting online forms.

• by baobun on 5/20/25, 5:02 PM

  We really don't need a unique "Ask HN: When will AI replace" for every product, service and profession out there.

• by bell-cot on 5/20/25, 4:09 PM

  "fully operated" meaning that the average customer can't get human service? Or meaning that there are no humans - so the AI is the one signing off on the bank's financial statements, meeting with government regulators, and negotiating with the Board's Compensation Committee?