by fka on 5/16/25, 9:23 AM with 38 comments
by sheo on 5/16/25, 5:58 PM
Shipping forms usually need verification of addresses, sometimes they even include a map
Especially if on the other end data that would be inputted in this form, would be stored in the traditional DB
Much better usecase would be use it in something, that is dynamic by nature. For example, advanced prompt generator for image generation models (sliders for size of objects in a scene; dropdown menus with variants of backgrounds or style, instead of usual lists)
by jFriedensreich on 5/16/25, 2:42 PM
by ActionHank on 5/16/25, 2:03 PM
Conversations are error prone and noisy.
UI distills down the mode of interaction into something defined and well understood by both parties.
Humans have been able to speak to each other for a long time, but we fill out forms for anything formal.
by wddlz on 5/16/25, 4:39 PM
We found it lowered barriers to providing context to AI, improved user perception of control over AI, and provided users guidance for steering AI interactions.
by joshstrange on 5/16/25, 12:14 PM
After your initial question, it always follows up asking some clarifying questions, but it’s completely up to the user to format their responses and I always wonder if people are sloppy if the LLM gets confused. It would make much more sense for OpenAI to break out each question and have a dedicated answer box. That way the user’s response can be consistent and there’s less of a chance they make a mistake or forget to answer a question.
by jmull on 5/16/25, 7:14 PM
I don't know why you wouldn't develop whatever forms you wanted to support upfront and make them available to the agent (and hopefully provide old-fashioned search). You can still use AI to develop and maintain the forms. Since the output can be used as many times as you want, you can probably use more expensive/capable models to develop the forms rather than cheaper/faster but less capable models that you're probably limited to for customer service.
by exe34 on 5/16/25, 11:35 AM
by banga on 5/16/25, 2:07 PM
by maxcan on 5/16/25, 11:42 AM
by aatd86 on 5/16/25, 1:34 PM
by utku1337 on 5/16/25, 12:12 PM
by casey2 on 5/16/25, 11:53 AM