from Hacker News

Ask HN: Is Proton Mail Down?

by pythux on 1/9/25, 3:02 PM with 13 comments

Getting this error for a while now but their status page (https://status.proton.me/) doesn't show any issue so far:

"Something went wrong We couldn't load this page. Please refresh the page or check your internet connection. Error: Servers are unreachable. Please try again in a few minutes"

  • by eth0up on 1/9/25, 3:32 PM

    Has been down on Android for several hours.

    To anyone from Proton: It would, perhaps, be a good idea to implement a notice in the app version, giving some form of clue when this happens. It's easy to hit send and carry on, and not realize there's an issue.

  • by podiki on 1/9/25, 5:07 PM

    Current incident status/updates: https://status.proton.me/incidents/wt2fwstm0rcg

  • by pythux on 1/9/25, 3:14 PM

    Update on the status page as of 16h10 CET:

    "Technical difficulties Investigating - We are currently experiencing intermittent network issues affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Jan 09, 2025 - 16:10 CET"

    This seems to impact VPN, Calendar, etc.

  • by Malidir on 1/9/25, 4:13 PM

    They are getting a lot of 'feedback' on X :)

    (and I imagine all other social media)

  • by roomey on 1/9/25, 3:11 PM

    Yes, it appears down using bridge, webapp and mobile

  • by blomback on 1/9/25, 3:07 PM

    I’m having troubles as well using the iOS app(s)

  • by Malidir on 1/9/25, 4:15 PM

    Guys just a reminder - best to get your own domain and use that for your email rather than using proton.com/gmail.com/outlook.com etc

    That way worst case you can switch it to another email provider/self-host.