from Hacker News

I took over IT for a client. As the final step in the process, in the Google Admin Portal, I reset the password for the admin account.

This is the same account I've made hundreds of connections with in the last several weeks - Google has my IP and access history.

Now, I'm locked out - I cannot use the password I changed. Google wants a recovery code or 2FA. The 2FA is not on the IT phone given to me by the company and receiving messages is not an option.

I began trying to verify the domain with google, which needs cloudflare access. Cloudflare login needs a 2FA which - again - is unavailable.

I am in contact with the business owner who is willing to provide all necessary information - billing records, photo id, etc.

How can I talk to a PERSON at either of these companies?

I tried Google's chat feature and the site has an error when I submit the form.