Anyone aware of a user community product that has the simplicity of chat threads without the complexity of Discord/Slack? We’re trying to build a space where people can give feedback and meet other users but most in our audience don’t already use Discord (and wouldn’t find a ton of value in it to make it worth the download).
by Zambyte on 7/13/24, 5:32 PM
by solardev on 7/13/24, 5:51 PM
What about just an old fashioned forum? Discourse (not Discord) is still around and is great for threading.
by spankalee on 7/13/24, 5:46 PM
If most of your audience doesn't use Discord, you're in a good spot. In the web dev world, so many projects use Discord that it's a massive benefit to just be in the server list with them. I felt my project had to use Discord.
It's been a while since I investigated solutions, but I really wanted Matrix to be viable at the time. I would check out https://element.io/ and see if it works for you.
by NoMightDouble on 7/14/24, 10:48 PM
Saw that another user linked to Hall (
https://usehall.com).
I'm the founder and we're building a customer community platform exactly for the use case you describe.
Our focus is on a simple and intuitive user experience that is familiar to non-technical end-users. We've also tried to make it as frictionless for them to sign up and start contributing (nothing to download, passwordless sign up and login). You also maintain full control and data ownership of your users (unless Discord).
Keen to hear any feedback, and why / why not if what we've built would work for you?
by fallinditch on 7/13/24, 6:00 PM
by altilunium on 7/13/24, 6:03 PM
by stefan_ on 7/13/24, 5:50 PM
Theres gitter.im and the various "Matrix" clients but honestly it's horrible, it's the Linux desktop of chat.
by monlockandkey on 7/13/24, 7:06 PM
by SushiHippie on 7/13/24, 6:01 PM
I'd also say Matrix, as this is where the most communities are today that are not on propietary platforms.
Although the UX is not that great, when logging in via a new device, as it takes long to do the first sync (the new syncv3 protocol is supposed to fix this but it's still in beta)
A direct Slack alternative would be mattermost.
https://github.com/mattermost/mattermost
by rcarmo on 7/13/24, 7:52 PM
I honestly don’t get chat for communities (and I spent a lot of time in IRC). Without starch and structure, knowledge is constantly being lost and there is no way for newcomers to quickly get up to speed if they happen to be a timezone or two away from the “core” community. Forums and Discourse are so much better that I have to ask why it isn’t obvious.
by rswerve on 7/13/24, 9:32 PM
The Todoist folks also make Twist, which is in this family and looks simple and pretty nice. Not sure why it has so little uptake.
https://twist.com/homeby rane on 7/13/24, 5:45 PM
Just one correction that Discord does not have to be downloaded as it works in the browser also. And you don't even need to provide an email address at first. As such, the barrier of entry is quite low.
by humane_tech on 7/14/24, 12:23 PM
by a1o on 7/13/24, 6:16 PM
I think Simple Machines still exists
by ranger_danger on 7/13/24, 5:42 PM
What do you mean by complexity? How is using any other solution less complicated?
by jsemrau on 7/13/24, 6:16 PM
when I was building finclout, I thought it makes more sense to organize conversations horizontally and vertically instead of the current UI paradigm where everything is vertically scrolling.
by 3np on 7/13/24, 7:41 PM
How about a reskinned Element Messenger Web or Hydrogen?
by outcoldman on 7/13/24, 9:02 PM
Have you looked at Telegram?
I do believe it might cover everything you need, very simple compared to Slack/Discord. Has groups and bots.
I started using Telegram after trying to setup Slack as a family platform.
by dist-epoch on 7/13/24, 5:59 PM
The big problem Discord solves is that nobody wants to create YetAnotherForumAccount.
by zacharycohn on 7/13/24, 6:08 PM
Like, a forum?
by thesurlydev on 7/13/24, 7:33 PM
IRC
by 8b16380d on 7/13/24, 5:55 PM
Element
by hauxir on 7/13/24, 5:40 PM