from Hacker News

Raivo OTP (2FA) resets data without warning

by chrisMyzel on 7/1/24, 8:32 AM with 2 comments

  • by chrisMyzel on 7/1/24, 8:32 AM

    I today came to my raivo OTP - a popular iOS 2FA app - just to be greeted with an initial setup screen.

    Upon completing setting up a new master password I came to an empty screen. I'm locked out of all my providers without any warning due to an update that resets the application (thanks iOS for auto updating).

    The "file bug" link in the app item leads to a deactivated github issue section and the maintainer is closing and deleting comments that people - in understandable panic mode - leave in PRs.

    I'm aware that I can restore 2FA with backup codes, still this behavior is highly unprofessional and people should be warned IMO to switch to a trustworthy application and avoid the developer of this application completely.