from Hacker News

Render Is Down

by neb_b on 3/26/24, 4:18 PM with 26 comments

  • by jgrahamc on 3/26/24, 4:28 PM

    Their status page (https://status.render.com/) says:

    Update - Many services recovered automatically, engineering is continuing to identify still affected services and mitigate issues as necessary.

    Mar 26, 2024 - 16:28 UTC

    Update - We are continuing to work on a fix for this issue.

    Mar 26, 2024 - 16:20 UTC

    Identified - We are encountering a broad range of outages across the Render Platform affecting connections and services. Engineering is working on mitigating the cause of these issues and narrowing down any non-affected components.

    Mar 26, 2024 - 16:19 UTC

  • by seabass on 3/26/24, 4:29 PM

    Whenever there's an incident like this, it seems like the status pages take a while to reflect the problem. Why is that? The part of the status page that can be manually updated is now correct, but most of the automated checks still show 100% uptime and only "degraded performance" in some cases despite being fully offline.

    If I were implementing a status page, it might look something like a ping to some url from various regions. Assuming that's what these status pages are doing, why do they often say "All systems operational" until well into the downtime? Frustrating that I have to confirm on HN before I can know for sure something isn't just down for me.

  • by anurag on 3/26/24, 4:32 PM

    (Render CEO) Things are recovering. We're still investigating, but the issue seems unrelated to Cloudflare. We'll post more updates on https://status.render.com.

  • by neb_b on 3/26/24, 4:18 PM

    Their status page says operational, but even their main website https://render.com is down

    edit: website is back up

  • by anurag on 3/26/24, 4:48 PM

    We're posting the latest updates at https://status.render.com. Databases are taking longer to recover but we're on it.

  • by christophilus on 3/26/24, 4:21 PM

    It looks to me like it's related to Cloudflare: https://www.cloudflarestatus.com/

  • by waydegg on 3/26/24, 6:23 PM

    A bunch of my services (Postgres, webserver, workers) are still down. Some are up however in the same zone which is interesting.

  • by Sytten on 3/26/24, 5:50 PM

    Our databases are up, but I am getting routing/dns issues leading to service failures

  • by abi on 3/26/24, 4:57 PM

    Our databases are all down :(

  • by agamble on 3/26/24, 4:46 PM

    Our production Postgres instance is still down as of 16:46 London time.

  • by myalloy1 on 3/26/24, 6:36 PM

    We are 100% back up now

  • by Sytten on 3/26/24, 4:37 PM

    All our services and databases are still down