from Hacker News

European crash tester says carmakers must bring back physical controls

by mbrubeck on 3/5/24, 1:02 AM with 638 comments

  • by modeless on 3/5/24, 7:07 AM

    > Now, Euro NCAP is not insisting on everything being its own button or switch. But the organization wants to see physical controls for turn signals, hazard lights, windshield wipers, the horn, and any SOS features

    This is much more reasonable than I assumed. Unlike seemingly most people here I have no problem whatsoever with fan controls or audio controls or whatever on the touchscreen, as long as it is responsive (of course the vast majority of car touchscreens are not, but some are). However, the absence of a physical speed control for the windshield wipers is the single worst design flaw of Teslas. Or at least it was, until they removed the physical turn signal controls. I'm very much in favor of requiring safety critical controls that must be used frequently or urgently to be physical.

  • by aurareturn on 3/5/24, 1:20 AM

    Around 10 years ago, I started looking into buying a new car. I couldn't believe the number of cars that switched to touch controls even 10 years ago. It boggles my mind just how car makers thought it was safer/easier to have touch in a car while one is driving. I refused to buy any car that replaced physical buttons with touch controls 10 years ago and I still have this rule today.

    Then again, it also boggles my mind how car makers in the US continue to use flashing red lights as the turn signal instead of yellow lights. You can barely see the red light in sunlight and it's harder to tell the red light from brake lights. Furthermore, the same car will have yellow signal lights in the front and side. So yellow signal lights in front and side, red in the back. Just make it all yellow for turn signal!

  • by cwillu on 3/5/24, 1:17 AM

    A start, but not far enough: anything a driver might be reasonably expected to do while driving should have a physical control.

    Zero-force, zero-feedback, zero-travel controls should be illegal for such functions.

  • by tristor on 3/5/24, 2:42 AM

    This was the primary reason I bought my 2024 Mazda3, instead of alternatives in market. The Mazda was the only option that had physical controls for everything. In fact it disables the touch screen altogether when you exceed 10mph, forcing the use of physical controls. It works flawlessly with wireless carplay
  • by evanjrowley on 3/5/24, 4:06 AM

    I am waiting for the day when mechanical keyboard enthusiasts finally put kailh hot swap sockets into a car's controls. Then we can have debates about whether car controls should be tactile, linear, or clicky. GMK keycaps for German cars. Japanese cars with Topre switches. Anime dye-sub keycaps on ricers. QMK firmware forked and re-written in MISRA-C. It would be grand.
  • by switch007 on 3/5/24, 7:19 AM

    My Ford has no physical buttons for climate control (except “Max”). If I want to direct the air at the windscreen and my feet full blast, I have to:

    - Tap the fan direction button

    - wait 2 seconds for it to load

    - tap windscreen and feet. Each selection lags at least 1 second

    - tap fan speed

    - drag a narrow, laggy slider up/down to the desired position

    I hate it. The auto setting doesn’t blow the feet hard enough when it’s wet, to dry your feet. It’s wet about 9 months of the year here.

    Another bad UX is to change the drive mode:

    - press the physical button

    - tap the screen to select the desired mode

    - tap a tiny back button (there is no timeout to auto go back to previous screen)

    You would think the physical button would toggle through the modes, but no !

  • by cfr2023 on 3/5/24, 2:59 AM

    The trend of touch screens replacing physical controls in domains where muscle memory is an advantage is an utter atrocity.

    No amount of interface versatility/flexibility can come close to touching the utility of not having to take your eyes off your subject. NONE.

  • by userbinator on 3/5/24, 1:35 AM

    But the organization wants to see physical controls for turn signals, hazard lights, windshield wipers, the horn

    Are there really cars where the horn is not a physical button/ring on the steering wheel?

    IMHO the driving UX peaked in the 1960s, and was largely unchanged into the 2000s, until touch screens started taking over.

    Compare:

    https://i0.wp.com/www.curbsideclassic.com/wp-content/uploads...

    https://images-stag.jazelc.com/uploads/theautopian-m2en/2010...

    https://www.motortrend.com/uploads/sites/5/2017/07/Tesla-Mod...

    At least the steering wheel and pedals still behave the same.

  • by techdmn on 3/5/24, 1:35 AM

    Touchscreen controls are the feature on my Tesla I dislike most. Try poking a small icon an arms length away while bouncing over typical Midwest roads and you'll see that it's impossible to do while keeping your eyes on the road. Physical controls would be fantastic, but at the very least they could:

    * Radically improve the ability to control the car with the scroll wheels on the steering wheel. I don't mean assigning certain functions to the buttons, I mean having a cursor I could glance at, then put my eyes back on the road while I click right twice, up once, click again and then scroll to change whatever.

    * For the love of all that is holy, ANCHOR controls to the top or bottom of the screen where you can brace your hand on the bezel while trying to poke the buttons. Pretty much the opposite of the fan control that is right in the center of the screen.

  • by adwf on 3/5/24, 1:27 AM

    Good. My Tesla doesn't have a stalk for wiper control and it's just awful UX. The auto function is erratic (often triggers on a sunny day, doesn't pick the right level in the rain). Might be fine for sunny California infrequent use, but terrible for England.

    I'd much rather have easy full control at my fingertips than have to faff about with scroll wheels or the touch screen.

  • by Kwpolska on 3/5/24, 7:24 AM

    > Tesla is probably at greatest risk here, having recently ditched physical stalks that instead move the turn signal functions to haptic buttons on the steering wheel.

    What the actual fuck? Who thought that replacing such a common function with the least reliable input method possible (capacitive "buttons") was a good idea?

    Also, if I get into a rental car or whatever, I don't need to learn basic controls with sane manufacturers, because they're fairly standard. If I get into a rental Tesla, do I need to read the owner's manual first?

  • by breadwinner on 3/5/24, 1:29 AM

    Couldn't agree more. Tesla is the biggest violator. In new Teslas, they are removing physical stalks, so if you want to reverse the car, you have to use on-screen controls!
  • by gnegggh on 3/5/24, 8:25 AM

    I’ve had the model 3 highland since it came out and still not used to it. Definitely a safety issue.

    Turn signals and vipers including speed should be physical and not a non tactile button.

    Love the car otherwise but kinda just want it with a screen that’s 1/3rd the size, CarPlay and speed and such in front of the wheel.

    Never used Netflix or any of that stuff. Controlling music via your phone app is easier anyway, since you’re used to that interface.

  • by dukeofdoom on 3/5/24, 2:59 AM

    Reminds me of the adidas run tracking app. I need to go forward and back in the menu to even start a run. Then it does a countdown. So you start, because why wait until the end of the countdown. Once your phone is in the pocket. Then it decides that you need confirm something like (GPS signal is weak) through a popup. Of course you have no idea it did that. So you pull out your phone once you get back to your car, only to realize it wasn't tracing anything at all. On the opposite end, it's never smart enough to realize that you're no longer running and you got in your car and started driving. So it will happily add tens of kms. Then to correct it you somehow need to change the distance, time and km separately.

    It's like it's an incredible combination of both smart and stupid at the same time. You have to tap, double tap, slide, and press and hold at different places in the UI too.

  • by ChrisMarshallNY on 3/5/24, 2:04 AM

    Some folks may remember this discussion, from a couple of years ago: https://news.ycombinator.com/item?id=30140984
  • by oidar on 3/5/24, 1:41 AM

    If I was buying a new car in the US today, which automakers are doing a better job wrt physical controls?
  • by quitit on 3/5/24, 3:22 PM

    It is mind-boggling that we are at this point.

    I understand that reducing buttons has a cost-saving and reliability benefit, but it's unfathomable that core and frequently used controls are reduced to touch screens while emphatically stating that a driver must not be distracted by the screen while driving. I've lost all trust in car manufacturers that do this, it's not just wrong, it's obviously dangerous.

  • by nabla9 on 3/5/24, 1:29 AM

    Touch screens are cheaper but step backwards in UX and ergonomics.

    If you need to look at the screen and your finger for basic functions, that's not different from using mobile phone while driving.

  • by wnevets on 3/5/24, 2:44 AM

    > In 2026, Euro NCAP points will be deducted if some controls aren't physical.

    > Euro NCAP is not a government regulator, so it has no power to mandate carmakers use physical controls for those functions.

    Why isn't this headline clickbait, what am I missing?

    edit: the headline used to have the word Regulator in it.

  • by 0x_rs on 3/5/24, 2:41 AM

    Touchscreens tend to be a plague in cars—the last place you want sluggish non-responsive visual attention magnets. What's worse, a poorly engineered and implemented one may render your vehicle inoperable (safety-wise) and thus force you to expend exorbitant amount of money to get them replaced. Physical buttons are high availability and do not depend on absurd amounts of complexity to perform basic functions. It's impossible not to pay attention to this after being burned once by it. Even if a car may offer some limited physical buttons (such as defrosting) for the least ease of access, it may happen that you're unable to revert its secondary effects until you get it fixed.
  • by jameshart on 3/5/24, 5:32 AM

    When they win that fight can we also get back analog speed gauges instead of numeric readouts?

    It can be a digitally displayed graphic on a screen, but please give me a moving needle, not just some numbers that update twice a second.

  • by squarefoot on 3/5/24, 9:25 AM

    I couldn't agree more. Touch screen aren't cool, they're a necessary inconvenience where there's no room for physical controls (ie, phones and tablets) and can have some uses in multimedia systems, but using them for driving related or critical controls in cars is both stupid and dangerous: latency and lack of feedback could distract the driver attention away from the road, then a single hit on the screen and the user loses all controls at the same time.
  • by Zenst on 3/5/24, 9:19 AM

    It is somewhat crazy that the shift to a touch screen, which for some, is hard to use and for all, lacks tactile feedback. You can't beat a button or a dial-in in that respect or even replicate that fully on the limitations of a touchscreen.

    It almost feels like there is an untapped market for after-market physical controls that can interface with the car that is begging to be tapped. Equally, shudder if somebody patented the ability to add physical controls to augment touch interfaces.

  • by wintorez on 3/5/24, 3:54 PM

    I test drove a 2024 Tesla Model 3. It was a perfect car except for one thing: No turn signal stalk. That's basically a no-go for me.
  • by marzipanWhale on 3/5/24, 9:14 AM

    I got rid of my last car many years ago when cars still had casette players. What kind of controls do you really need in a car? I realize that a lot of cars have built in GPS now, but in my opinion all controls that require typing or looking at a screen should be disabled until the car is stopped.
  • by plaidfuji on 3/5/24, 11:48 AM

    Preach. Very little further “innovation” required for turn signals, lights, wipers, windows, mirrors, seat heaters, horn (?!), gear shifter, HVAC, radio.

    I love the direction of recent Toyotas that have actually made the driver and passenger side temp. controls even larger knobs than before, with rubberized grips. Also generally pleased with BMW’s iDrive knob to control the center screen for more complex menu-based controls.

    Maps/Nav is the only thing that should require a touch screen, and the best interface for that is to delegate to the driver’s phone via CarPlay. Yes, having to lean over and use an index finger to interact with a touch screen while moving is unsafe. Hope the US follows suit.

  • by ajmurmann on 3/5/24, 3:57 PM

    The ideal car control has the following: Everything that was in the car twenty years ago needs to have physical buttons. This includes the controls for the audio system that were there twenty years ago. The touch screen should be exclusively be exclusively reserved for CarPlay or Android Auto, no overlays or pop ups or anything from the car manufacturer. Ideally there is a second screen, maybe in the mirror like some BMWs hav, to be used for the backup camera. Car companies should stick to what they are strong at and what they have perfected and not mess with it while they leave the fun software stuff to SV companies.
  • by bengale on 3/5/24, 12:29 PM

    I think my BMW X5 has the best middle ground for buttons vs touchscreen. I think in the new one they've moved more towards my i4 setup though which is too far on the touch screen.

    The X5 has nice push buttons on the steering wheel for media control and stuff like cruise and lanekeep functions. Then it also has heating controls, a volume knob, and some shortcut buttons I can control. All the other gubbins is in the touch screen which works fine.

    My i4 moved heating controls to the touchscreen too and dropped the shortcut buttons which is annoying. It still has the nice steering wheel buttons though and a volume knob but it's heading the wrong way IMHO.

  • by dorukane on 3/5/24, 3:59 PM

    It is like a 2+2=4 equation that touchscreen blocks more time out of the road to carry out simple controls over the car.

    Mazda in 2019: “And of course with a touchscreen you have to be looking at the screen while you’re touching...so for that reason we were comfortable removing the touch-screen functionality,” And still to this day, Mazda has minimum controls over a touchscreen.

    https://www.motorauthority.com/news/1121372_why-mazda-is-pur...

  • by bloomingeek on 3/5/24, 1:13 PM

    I have a 2021 Ram Classic 1500 "plain Jane" truck. The only option it has is the tow package and the medium size touch screen. To adjust the HVAC air flow, you have to go to the touch screen! (you can adjust the fan speed with a dial.) The cab on this truck is pretty large, so adjusting from the lower vent to the defroster vent is quite risky while going down the road.

    On my wife's Pacifica, the fan speed dial is also a button that can be used to change the vent settings, which is much more safer. Why Mopar didn't include this on my truck is anybodies guess.

  • by moogly on 3/5/24, 12:22 PM

    This is absolutely wonderful. As someone who has only had a driver's license for about a year, it feels beyond scary to start fiddling with a touch screen to do anything of import while driving.
  • by michaelteter on 3/5/24, 2:07 PM

    Bumpy roads are the bane of touch sensitive interfaces.

    Without any doubt, a driver will spend more time and attention trying to operate a touch sensitive interface than a physical knob or button if the car is bouncing or shaking at all due to road surface irregularities.

    Not all roads are smooth highways (and some highways are in a horrible state of repair), so managing car systems without physical controls is almost as dangerous as operating a mobile phone.

  • by mancerayder on 3/5/24, 2:21 AM

    Is a normal steering wheel pushed horn so expensive for an automaker selling a 35k+ USD car that they had to put a button?

    The new Teslas have button turning signal - caveat emptor.

  • by knorker on 3/5/24, 8:30 AM

    I rented a fully specced out Tesla Model S, once. That's not a cheap car. But the turn signal controls were shitty no-feedback buttons.

    I don't understand how anyone plowing six digits into a car finds that acceptable. It's a dealbreaker for me.

    On top of that there were other "virtualizations" of controls, that just made the car feel like a cheap shitty plastic toy.

  • by DrScientist on 3/5/24, 2:44 PM

    What I can't understand is why, when so much money is spent on the design of new car models, such bad decisions were ever made in the first place.

    Did not one person say- "you know this is a really bad idea?"

    'Touch screen' in this context an oxymoron - as it can't be operated solely by touch - you need to be looking at it.

  • by gkfasdfasdf on 3/5/24, 3:00 PM

    The voice commands on my Tesla are pretty handy and I prefer to use them over the touch screen when possible. 'Set wipers to auto', 'Set temperature to <NUM>', and 'Open glovebox' are my go-tos. Main downside is that it requires cellular/internet connectivity.
  • by rmnwski on 3/5/24, 4:21 PM

    This vivid discussion really makes me want to see what Apple did come up with for the UI. I doubt they made it all touch screens. But Apple might have had one of the biggest influences on car UIs. After the iPhone came out all the car makers wanted to be cool as well and put them in?
  • by rglynn on 3/6/24, 3:37 AM

    I wonder if it's possible to make adaptive surfaces on touch screens using the developments in bending displays. Being able to provide physical cues on a touch screen would have a wide array of applications.

    Obviously physical buttons would be the sensible solution here though.

  • by eterevsky on 3/5/24, 10:15 AM

    I'm generally sympathetic to this (I have a Tesla and I wish they used traditional turn signal stalks). But is the set of prescriptive rules really the way to evaluate the safety of the car? Wouldn't some statistics like the number of crashes per 1m km be more informative?
  • by lupusreal on 3/5/24, 10:51 AM

    Apparently "physical controls" in new cars now work almost as badly as touch screens. Turn the fan speed knob then wait two agonizing seconds before the fan speed changes. Gods know what kind of telemetry they stuck in the middle of that operation to gum up the works.
  • by drooopy on 3/5/24, 12:39 PM

    Systems that are vital to the operation of a moving vehicle should never under any circumstances force the driver to take their eyes off the road even for a split second to interact with them. It's mindblowing that this was even allowed to happen in the first place.
  • by penguin_booze on 3/5/24, 4:19 PM

    Good. Now ban SUVs and other aircraft carriers on wheels, or tax them at 100% rate, every year.
  • by seydor on 3/5/24, 11:24 AM

    I wonder if there should be criminal liabilities against designers and engineers who create such monstrosities, especially now that every EV refuses to have any physical buttons. This can end up being life-threatening
  • by Shorel on 3/5/24, 11:49 AM

    It is a bit insane that simracers now have better wheels than real life cars.

    https://mozaracing.com/moza-tsw-steering-wheel

  • by teeray on 3/5/24, 4:04 AM

    The worst is when the touchscreen freezes and there is no master breaker switch to throw to reboot it “in flight.” You have to pull over, shut the car off, open the door, close the door, then start the car to reboot it.
  • by dzhiurgis on 3/5/24, 2:58 AM

    Having been driving Tesla for nearly a year went on a trip last week and got 2015 Toyota. Air con wasn't easier to control even after 6 days of driving. Still had to look at 10+ buttons all crammed up in 6cm diameter ring and figure out what is what.

    With Tesla 99% of time I just flip temperature slider at bottom corner. For rest - open larger menu for very intuitive extra controls.

    Kinda insane how mass media is picking up worst implementations from legacy auto and extrapolate that to a car that has best UX. It's literally 180 degree turn disinformation.

  • by fecker on 3/5/24, 8:22 AM

    Physical controls and warm white lights

    You piss about with the touchscreen to change the temperature and lookup to be blinded by an oncoming 4x4 with low beam led's

  • by bloopernova on 3/5/24, 1:19 AM

    I haven't looked at new cars in a while. Do most USA or European cars use touchscreens now, or do they still have physical controls?
  • by rareitem on 3/5/24, 2:04 PM

    The European union is really taking big positive initiatives recently (usb-c, removable batteries, physical controls, etc)
  • by badgersnake on 3/5/24, 8:18 AM

    If a touchscreen is on a phone it’s illegal and dangerous but if it’s stuck to the dash it’s not. That never made any sense.
  • by i_am_proteus on 3/5/24, 12:12 PM

    Will the physical controls still route through the infotainment system- and will that solve the responsiveness problem?
  • by bamboozled on 3/5/24, 12:44 PM

    Is the actual reason for getting rid of physical buttons because screens are actually easier to implement ?
  • by camillomiller on 3/5/24, 1:28 AM

    While I agree completely, I would expect that the suggestion should be backed by more actual crash data.
  • by exabrial on 3/5/24, 1:15 PM

    I would look at aviation like displays, buttons on side, but based upon paging.

    Tactile feedback is important.

  • by seydor on 3/5/24, 5:39 AM

    This is why i m not buying the ex30, dear volvo

    What's the cost difference between touchscreen vs controls?

  • by Wolfenstein98k on 3/5/24, 5:14 AM

    I am instinctively opposed to the European way of regulation, but boy so I agree with this.
  • by mannycalavera42 on 3/5/24, 8:19 AM

    say their names: all the "UX experts" who pushed for their removal
  • by doubloon on 3/5/24, 2:10 AM

    more evidence that a used Nissan Leaf is the ultimate driving machine.
  • by amelius on 3/5/24, 2:27 PM

    They would have known this way sooner if they had just read HN ...
  • by valtism on 3/5/24, 4:55 AM

    What car models are a good example of dashboard controls done right?
  • by whitehexagon on 3/5/24, 7:13 AM

    I never want to see a car with any kind of monitor/touchscreen, I see enough of those at work.

    If it is about cost savings, why do I see a new plague of animated flashing indicator lights, horrible! And the number of small towns I drove through on my last big road trip that had flashing LEDs dotted all over road signs, crazy. Reminds me of the old flashing web adverts. Just another annoying distraction from driving safely.

    I'd like to see some rules like, no change is speed limit within certain distance of previous sign. Because suddenly we have a plague of signs, e.g. every 100m reducing the speed for a roundabout in 10km/h steps! are we allowing drivers on the roads that dont know to slow down in advance of a junction. And the best part, the roundabout has 'go around arrows' flashing in blue (the colour of police lights here) so straight away you assume a major traffic incident ahead, and then probably quickly learn to ignore blue flashing lights...

    So physical buttons need to be the start of a bigger push-back against needless technology based on 'because we can'.

  • by maxdo on 3/5/24, 4:01 AM

    Windshield wipers should be 100% automated for majority of the cars
  • by axegon_ on 3/5/24, 8:21 AM

    Yes, please. I drive an early 2010's BMW with an aftermarket android head unit. The headunit was not a big deal for me but it was useful since maps were wildly out of date and upgrading them was a pain in the ass and having music, live traffic and all that is appreciated but that's all it is. Now... There one or two things I hate about the car. First one is not having a temperature gauge. Instead BMW added this fuel consumption gauge which couldn't be more useless. The second thing I hate is the way the indicator switch works. I got used to it but holy hell, why were BMW so keen on fixing a problem no one had. Keeping this in mind, the whole touchscreen control from everything from fan speed to driving mode is ridiculous: you actually have to turn your head and look at the screen, whereas in my car I can do that without looking at the buttons at all: I more or less know where the button is and it's size, shape and texture. Modern cars are the exact indicator switch problem BMW was trying to solve, but cranked up to 11.
  • by Nemi on 3/5/24, 4:53 PM

    This is totally off topic and will likely get downvoted, but the topic of whether physical controls in a vehicle is a non-issue or critically important is the kind of conversation I want to have when interviewing a prospective employee. It conveys so much in so relatively little. It shows:

    * Empathy for others

    * The ability to place oneself in an imaginary situation when using something and project what it might be like for you and others using that thing in all kinds of situations

    * Evaluate something objectively even when you have sunk costs (say if someone spent a lot of money on a Tesla or something)

    * most importantly, the persons judgement. How they view this topic of whether physical controls are important or not shows basic judgement, or lack thereof. That translates over into SO many other areas of life. As an employer, it tells you everything you need to know about whether this person is going to be a good decision maker or someone you have to micro-manage their every decision.

  • by amai on 3/5/24, 4:15 PM

    Too bad we don‘t have crash testers in the IT industry.
  • by Beijinger on 3/5/24, 6:55 AM

    They should not bring back physical controls but make everything voice controlled

    https://www.youtube.com/watch?v=BOUTfUmI8vs

  • by throwaway22032 on 3/5/24, 1:42 AM

    The idea that a touch screen is cheaper than buttons and that this is the driving factor I find hilarious. It's some top tier bean counter shit.

    I mean, yeah, sure. It'd be cheaper for my tyres to be made of wood. I don't give a toss, a new vehicle costs tens of thousands, what's $50 for a few buttons?

    edit: Top tier bean counter replies! Is it contagious?

  • by erulabs on 3/5/24, 5:00 AM

    Eh. Let the market decide. Yes Tesla overdid the touch controls - but they were also the first company to put a touch screen that isn’t awful into a car. Yes, removing the stalks a going too far imo, but I can’t imagine how narrow my awareness of the world must be for that to register outrage.

    I almost got hit by a porche 911 gt2 today. That car is completely mechanical - but it was being driven by an aggressive idiot; who gives a crap what the wiper button looks like. The controls haptic feedback must be at least on the 20 thousandth page of important things about a car.

    The market doesn’t solve all problems - but if the touch controls are so awful, there are only two answer: either they’re not that awful, or tons of people are idiots and you’re really smart. You know, the fount of all bad legislation.

  • by Franzeus on 3/5/24, 8:26 AM

    I am so tired of seeing touch everywhere in general. Not just in cars, but putting the touch buttons on the stove is such a fail. Water spills out of the pot and locks the stove or you can't even touch the buttons because they are too hot.
  • by Toorkit on 3/5/24, 11:37 AM

    And fuck off with the Lane assist nonsense, it doesn't work in the hilly backwaters of Europe. It actively tries to pull you into on-coming traffic.
  • by KomoD on 3/5/24, 3:20 PM

    Yes, please. It's just so much better.
  • by jwr on 3/5/24, 10:22 AM

    I have a VW (ID.4) and they took the touch craziness to another level. There are things that don't look like buttons, but are touch-sensitive, and there are also buttons, that apart from being pressure-sensitive, are also touch sensitive. Like volume buttons on the steering wheel, where if you try to feel for them without looking, you end up accidentally "swiping" and turning your volume up to the max.

    The whole touch cluster on the left of the steering wheel, just below the vent, is a disaster, too. If I want to check the temperature of the air that's blowing into the cabin, I end up accidentally turning off the lights, turning on rear antifog lights, and turning on defroster heating for the windshield. The next minute or so is spent trying to get everything back to normal.

    The rule should be that everything in the car needs to be a physically actuated button, and touching those buttons without pressing them should only ever light them up or show help messages, never perform any action.

  • by illumin8 on 3/5/24, 1:30 AM

    > Tesla is probably at greatest risk here, having recently ditched physical stalks that instead move the turn signal functions to haptic buttons on the steering wheel.

    I hate to break it to the article writer, but a haptic button on the steering wheel, while absolutely not easy to use, is a physical control.

  • by jacktribe on 3/5/24, 4:08 PM

    Self driving will largely make this topic irrelevant soon, however in the meantime, their time would be better spent developing a measurement of intuitiveness for touchscreens.

    With a few exceptions that they've since corrected, in a Tesla operating most functions comes naturally, it's similar to using an iPhone. Even the lack of gear shifter in the Cybertruck isn't throwing me off (though they did put an additional touch control for it by the rear view mirror).

  • by mihaaly on 3/5/24, 9:40 AM

    Apart from the logical notion of fix location tactile feedback physical buttons are much much better (reliable!) in mission critical systems than pleasuring a glass with the strokes of you finger in heist discovery what is what and where (that the US navy also discovered through bitter and tragic experience [1]) as a complicating factor the user hostile software engineering practices where The Product is in the focus and drawing lots of additional attention, requiring constant self training - ironically presented as 'intuitive' or 'simple' - additional frequent maintenance and care, more than necessary (updates, settings, confirmations, feature promotions, suggestions, configurations, customizations), not to mention the manipulation of the user into something as the main focus in making apps nowadays instead of serving in the background, also not to mention the constant spying for their own sake only, also the constant f ups making the system dangerously fragile through complexity that additional steps and even more user attentions is essential(!) to preserve the integrity against intruders - making it even more complex and so, fragile -, and that this became a totally accepted treat of software from a huge set of users as well - several times arguing aginst themselves by praising and 'explaining' (no, citing a particular viewpoint is not an explanation alone) - but at least not condemned beyond private audience or leading to refusal, therefore when we talk about our next car an older model (likely used) with traditional dashboard is an overwhelmingly dominant choice with my wife. After our current 'old' and traditional one. The irony is that I make software for living, I am supposed to love using software. No, I do not. In general, regrettably. Should be pushed out of many places it got into along undigested rush (and many times dumb) ideas. Like this, like the dashboard of a car, replacing well known and familiar ways with something else. Should I instead be greateful that we still have steering wheel and pedals instead of a gamepad?....

    [1] https://www.bbc.co.uk/news/technology-49319450