from Hacker News

Figma suspends designers account. He cannot access his work. No reply from Figma

by denysonique on 12/19/23, 12:57 AM with 8 comments

• by n_ary on 12/19/23, 2:17 AM

  We need to have some regulation for such behavior where, if a provider can arbitrarily suspend an account without any recourse, they can’t charge any money to any customer. If they try to weasel away by hiding the fine print “please don’t use our service for critical activities..”, then they must not have any kind of premium model or must compensate the person affected if can be proven with 100-200x of 10 years worth of what the customer pays monthly.

  However, with the tech wild west, anything goes and I’ll continue to be pipe dreaming.

• by CharlesW on 12/19/23, 1:55 AM

  Account restored 3 hours ago as I type this: https://x.com/nurpraditya/status/1736878430359273909?s=20

• by plagiarist on 12/19/23, 1:57 AM

  We need to stop using these cloud providers for everything. Imagine having your career fucked over like that on some corporation's whim.

• by jbirer on 12/19/23, 9:49 PM

  Name and shame. A good viral tweet will hurt their bottom line and make them an example for other cloud providers.

• by bsder on 12/19/23, 8:27 AM

  A) Backups. Backups. Backups.

  Cloud does not mean safe. It means available everywhere. If I'm being snarky, it means extra available to 10 year old script kiddies who can erase your crap on a lark.

  B) You gave your data to somebody else's cloud rather than buying local software.

  Sorry. No sympathy. Perhaps everybody shouldn't have anointed Figma as king and supported some alternatives that ran locally.

  How many times does this have to repeat before people learn?