from Hacker News

Amazon Q (Preview)

by haidev on 11/28/23, 5:14 PM with 56 comments

  • by quadcore on 11/28/23, 6:13 PM

    Meamwhile I think the law should garantee a customer can speak to someone at a company who has enough power to take action on the entire customer account.

    At least in France we passed a law that says that if you subscribed to a service online, you can unsubscribed online too (no idea if we're first, or last).

  • by dtihanyi on 11/28/23, 6:06 PM

    "Amazon Q offers 40+ built-in connectors to popular enterprise applications and document repositories, including S3, Salesforce, Google Drive, Microsoft 365, ServiceNow, Gmail, Slack, Atlassian, and Zendesk"

    Having a direct link to S3 + existing connectors built in feels like a strong competitive moat. Interested to see how far they can expand on this

  • by PawgerZ on 11/28/23, 6:11 PM

    Weird that I read a story about OpenAI's mysterious "Q" model, open up Hacker News, and read about Amazon's Q model. It will be interesting to see the business expertise functionality that they tout.

  • by dblooman on 11/28/23, 5:57 PM

    I see a lot of these data providers investing in chat style interfaces too, the main plus with aws is all the extra data a Confluence chat interface won’t have for example. Not sure how you reconcile inconsistent data from say slack and confluence. If they get it right though, this will be the top of the stack for AI for a lot of companies

  • by zoogeny on 11/28/23, 6:40 PM

    Interesting approach to cast the net so wide in a single release.

    I mean, I can imagine it makes a lot of sense for a company to just dump a bunch of documents into S3 and then expect an LLM to be able to answer questions on that corpus. In some sense, you don't even really care about what is happening in the background, i.e. is it RAG, fine-tuning, LoRA, etc.

    Also, I can imagine a debugging scenario for AWS where you might want an AI assistant to have access to your Cloudwatch, ECS, EC2, etc. so you can ask questions like "X service is down, what interesting logs/metrics are worth looking at more closely". And instead of the truly terrible AI "smart" alerting solutions you can play a game of 20 questions with a GPT-3.5 level LLM.

    These services are the tip of the iceberg compared to what will come in the next couple of years. I bet Azure will have similar offerings very soon. Maybe Amazon is working here to beat them to the punch?

  • by jtj606 on 11/29/23, 1:11 AM

  • by mise_en_place on 11/28/23, 7:29 PM

    I could see the value add for IAM alone, give me a chatbot to deal with that nonsense.

  • by zelias on 11/28/23, 6:27 PM

    Better use case: an AI chatbot trained on your AWS setup, so it can tell you exactly where that damn misplaced config lives

  • by 8organicbits on 11/28/23, 5:57 PM

    Unusual pricing for AWS, minimum 10 users.

  • by intellectronica on 11/28/23, 6:23 PM

    Any details on what model powers this? Is it Anthropic? Or an OSS model? Or something home-grown?

  • by tmdyn on 11/28/23, 5:59 PM

    Is this why Amazon bought MGM? So they can use a James Bond movie character name?

  • by ushakov on 11/28/23, 6:30 PM

    How many startups doing exact same thing are going out of business now?

  • by slavetologic on 11/28/23, 6:23 PM

    Bye bye gpt wrappers

  • by whalesalad on 11/28/23, 5:51 PM

    Naming choice feels a lil sus considering the existing mindshare on "Q" - https://en.wikipedia.org/wiki/QAnon