from Hacker News

Why You're Using JTBD Wrong and How to Fix It

by vcryan on 10/20/23, 1:45 AM with 1 comments

  • by vcryan on 10/20/23, 1:45 AM

    Jobs to be Done is an amazing framework to gain customer insights for your product. But some teams are using them as a tiny improvement on Agile's User Stories instead of describing Job Stories closer to a user's true aspirations.