from Hacker News

Google to Sell Tablets on Its Own This Year

by Slimy on 3/29/12, 10:03 PM with 36 comments

  • by Zikes on 3/29/12, 10:21 PM

    After my experience with the Nexus S, any benefits regarding the "pure Google experience" and "first-in-line updates" will be taken with more than a few grains of salt.

    It's hard to describe the frustration of putting my trust in them and then watching so many other devices coming out with and being upgraded to Android 4.0 all around me, while I'm left in the dark.

    Google, phone manufacturers, and carriers all seem to have a distinct "fire and forget" mindset regarding phones. As soon as it's on the market they move on to the next one, and those of us locked into a 1 or 2 year contract are left in the dust.

  • by peterfschaadt on 3/29/12, 10:41 PM

    As the owner of a Nexus One I've had some frustrating experiences with Google's customer services. They frustrated a lot of users [1] and it was obvious they were unprepared to handle support issues and angry customers. HTC and Apple both offer exemplary customer service and Google will have a lot of work to do to match them in customer satisfaction.

    [1] http://www.pcworld.com/article/186399/google_faces_deluge_of...

  • by jeffool on 3/29/12, 10:35 PM

    How did the Chromebooks do?

    I don't ask with snark, but with genuine curiosity. I heard lots of people happy they got the free ones... But didn't hear about many people buying them.

    I actually think they WOULD do better off if they made it themselves. Or at least just let Motorola do an exclusive Google-branded model akin to the Nexus.

  • by jinushaun on 3/30/12, 12:20 AM

    Unlike phones, tablets shouldn't need carrier approval—at least not to the same extent. Google should have an easier time selling tablets than the ill-fated Nexus One.

  • by ZeroGravitas on 3/30/12, 10:11 AM

    How exactly is this different from the Xoom (and the Nexus phones)? The implicit frame for this news is "Google copying Apple due to failure" but I don't seem to find any information beyond that.