from Hacker News

ChatGPT-like AI to respond to emergency calls in Portugal

by SleekEagle on 6/21/23, 2:25 PM with 16 comments

  • by beezlewax on 6/21/23, 4:06 PM

    This is a terrible idea they could be solved by hiring more staff. Putting people's lives on the line with this tech is insane considering it's penchant for hallucinations and lies
  • by briga on 6/21/23, 4:26 PM

    Personally I can think of nothing that would frustrate me more than having to navigate an automated phone system in an emergency.

    “Help, my friend got hit by a car!”

    “As an AI language model, I am not able to help with blunt force trauma…”

  • by a2128 on 6/21/23, 4:25 PM

    I'm reminded of that one Club Penguin meme

    > nine one one what is your emergency

    > what do you mean youre being murdered

    > thats illegal people cant do that

  • by daedric7 on 6/21/23, 7:05 PM

    Portuguese here.

    I don't know the state of AI in two years from now, but if there's one thing I know, is that this smells largely of bull####.

    The government is entangled in a miriad of corruption cases.

    There were massive fires in 2017, many people died in trapped in their cars trying to escape the fires...

    The national air carrier is so deep in scandals for the past 10 years or so that it has become amusing. While having no profit whatsoever, requiring regular money injection by the government, they awarded a fleet of new BMWs for the manager caste, which were not delivered because of the polemic it raised. Managers quit their job and had a clause of €500000 that they had to receive when leaving. Performance meetings are trialed between CEO and the government body so that questions and answers match... I'll stop here.

    Advisors to certain Ministries are fired by WhatsApp, enter the Ministry building to recover a laptop, police is called, and somehow, the PT secret service is involved although having 0 jurisdiction on this case, and now no one knows who called them. Inquiries are rolling where lies upon lies are thrown on the table.

    0 accountability, no one is to blame. The corruption in this country is rampant ever since we joined the CEE in 1986 or so.

    The government as the majority of parlment, they approve absurd decrees just because they were started by the tilling party, and disapprove those started by any party of the opposition.

    And don't get me started on the President of the Republic. Is blame is through inaction.

  • by mistrial9 on 6/21/23, 6:10 PM

    interesting to compare two other data points, not often seen here on YNews: a) a princeton professor spends an entire lecture on debunking AI -- when used to predict social outcomes from social indicators, at scale (hint- all poor people in the pictures); second, a running advertisement seen today that promotes AI to detect and prevent suicide "before it is too late" .. apparently some profit-minded business people are looking to unload the burden of direct care to indigent or resistant-to-treatment individuals, at scale?
  • by anaganisk on 6/21/23, 3:47 PM

    The new blockchain.
  • by golol on 6/21/23, 4:10 PM

    People always only think about the downsides of AI deployment and completely neglect the upsides.

    > Callers to Portugal's 112 emergency line sometimes wait five to six minutes to get a response.

    Improving this would be great!

    > If the trial periods goes well, the AI will come into wider use by 2025, a senior politician said.

    If issues are much more frequent than with human responders, the system will obviously not be deployed.