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Ask HN: Is anyone using ChatGPT to answer support questions?

by soumyadeb on 3/27/23, 8:01 PM with 2 comments

• by blueridge on 3/27/23, 8:15 PM

  Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:

  https://www.intercom.com/ai-bot

  https://twitter.com/destraynor/status/1635705915595685902

• by adyashakti on 3/28/23, 2:12 AM

  Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly