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Ask HN: Can someone from Google please pass on a message to the Feedburner team?

by jeremydavid on 1/9/12, 8:48 PM with 2 comments

Dear Feedburner Team,

Please go to your support forum and read the messages posted there: your account migration system is broken.

http://groups.google.com/group/feedburner-services/topics

"Another acct that can't be migrated" "Can't Migrate Acct" "Forgot username and email" "lost my FeedBurner ID"

And mine: http://groups.google.com/group/feedburner-services/browse_thread/thread/e6f6eb3e436126e3

There is no way to retrieve your feedburner user ID. I have successfully reset my password, but I am still unable to log in because "The username or password for your FeedBurner account was incorrect."

Please fix this! I have been trying to log in and turn off feedburner for months.