from Hacker News

Ask HN: What are your biggest frustrations with DocuSign?

by n0rlant1s on 1/10/23, 5:03 PM with 9 comments

The title says it all. Curious to hear what people think.
  • by thensome on 1/10/23, 8:38 PM

    Working in support, customers who are upset that it asks them to make an account at the end, and therefore are unsure whether it works without an account. Then they have to call in and ask if their doc was submitted and yell at us for giving them something that says to create an account
  • by verdverm on 1/10/23, 8:36 PM

    price for what they are providing, seems like an open source alternative ought to exist by now