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Ask HN: How do you make sure you reply to every email?

by al_ on 12/27/11, 4:49 PM with 4 comments

I identified a problem that I have and want to solve it.

I have a hard time making sure I reply to every single email where a reply is needed. I tend not to reply emails when I'm programming and "in the zone", therefore I often have to wait before replying.

I'm using gmail. Does anyone have a technique/software/methodology to make sure I reply every single email on time ?

  • by retroafroman on 12/27/11, 5:04 PM

    In gmail, I use the 'star' function to mark emails that I need to follow up with. More often than not, I can usually look at the subject line and sender and see if it's something I'll need to reply to, or whether I will need to do something (like an invoice that needs paid, or an email from a friend). If I still need to do something with it, whether I've read it or not, I star it. When I get free time and browse to my email, I'll be reminded I need to do stuff and finish it up. This works because I get a fairly low volume of email. Your experience may vary, especially if you get a lot of stuff to respond to.
  • by sidcool on 12/27/11, 5:02 PM

    You can use the Zero Mailbox approach. Google for it. You will get loads of material.
  • by dextorious on 12/27/11, 4:58 PM

    """I have a hard time making sure I reply to every single email where a reply is needed. I tend not to reply emails when I'm programming and "in the zone", therefore I often have to wait before replying."""

    And what's the problem with setting 1-2 hours when you are off-the-zone to batch reply to the accumulated emails?

  • by dextorious on 12/27/11, 4:59 PM

    """to make sure I reply every single email on time ?"""

    On time doesn't have to mean "immediately". Same day is fine.