from Hacker News

1Password Refuses to support Orion browser for no reason

by kixpanganiban on 8/10/22, 7:18 PM with 20 comments

  • by wccrawford on 8/10/22, 7:25 PM

    Other than that it's a niche browser with a tiny marketshare and it would increase their workload to first make it work and then keep it working?

  • by nostrebored on 8/10/22, 7:38 PM

    The founder of Orion jumping on what a community support employee has to say to drive publicity is really frustrating. I am willing to bet that the person commenting from 1P -- who likely has limited insight into what is actually going on with the product team -- is dealing with a confluence of corporate drama now.

    Before this thread, I hadn't heard of Orion as a browser. I can't find any estimates of its market share. A naive look into search trends finds that it's extremely unpopular:

    https://trends.google.com/trends/explore?geo=US&q=orion%20br...

    Any sane PM will take this into account. You have a finite amount of resources. Noisy customers aren't indicative of actual customer interests.

  • by mikece on 8/10/22, 7:25 PM

    The only successful exploits of password managers has been through browser plug-ins... why is there so much demand for them? KeePassXC supports auto-type (will enter your username and password) with one keystroke; BitWarden supports super-easy copying of your username, password, and TOTP code. So having a browser plugin would save me much time and cuts by 100% the time spent worrying if the browser plug-in is secure.

  • by olliej on 8/10/22, 7:33 PM

    "No reason"?

    It sounds like work to create and support an extension for a browser with a statistically negligible number of users, further reduced by the number of people with 1password.

    By this definition 1password has also chosen not to work on freebsd, BeOS, Serenity browser, ... for "no reason"

  • by txsoftwaredev on 8/10/22, 7:28 PM

    Makes sense to not spend resources and money on a browser that is used by so few.

  • by smoldesu on 8/10/22, 7:36 PM

    Why should I care? They're two for-profit companies at an impasse, I'm not going to get mad on behalf of anyone here.

  • by kixpanganiban on 8/10/22, 7:18 PM

    The comment I directly linked to comes from one of Orion's founders. It's a good tl;dr of what's happening.

    "Orion founder here. Just to confirm that 1Password team never made an effort to contact us or work on this with us. We are open to help.

    As far as I can see, this feature request has simply been ignored for almost a year, while being one of the most requested features from 1Password users on this forum?

    I am sure everyone would appreciate a decent explaination of what is going on."