from Hacker News

Does TaskRabbit get hacked every 2 years?

by putlake on 7/31/22, 1:35 AM with 5 comments

TaskRabbit sent me an email they reset my password "out of an abundance of caution to protect your account". I assume this means they got hacked, and this is the weaselly corporate way of dealing with it without admitting anything. So I checked Google for any recent news about the hack. Didn't see anything (yet) but found articles from Dec 2020[1] and Apr 2018[2].

They have my payment info on file and there is no way to delete it. You can only change it to a different credit card.

[1]https://techcrunch.com/2020/12/22/taskrabbit-resets-passwords-suspicious-activity-network/

[2]https://lifehacker.com/what-you-need-to-know-about-the-taskrabbit-hack-1825319011

  • by irsagent on 7/31/22, 1:48 AM

    Although this comment doesn't address you point directly, but to the general approach most companies take when they get hacked and the repercussions of it.

    Just from a question standpoint of the general approach companies take in situations like this, do you think there should be repercussion from a legal standpoint when it comes to the compromising of user data that a company didn't adequately protect. I believe their are standard approach to protecting user data, which can result in standardization of security as it pertains to online companies.

    What are your thoughts, not to hijack your question, but as a side inquiry into frequency of rabbit being hacked?

  • by quo_vadis on 8/1/22, 1:29 PM

    For relatively small vendors like TaskRabbit, I always use a virtual card that can easily be closed/paused.

    The one with the best UI is Privacy.com. It's free but it has to link to a debit card, not a credit card.

    If you need a virtual card linked to a credit card, look at PayPal or Click to Pay.

  • by Wavelets on 8/2/22, 2:53 AM

    Such a weasely email too. No mention of getting hacked. They just decided to contact me a year after I last used the service because they’re randomly concerned about my password.

  • by nathanaldensr on 7/31/22, 3:51 AM

    Cancel your current card (be sure to state why), get it reissued with a different number, and don't use TaskRabbit again.