from Hacker News

Ask HN: What user data should I collect for online-only business?

by pru567 on 6/8/22, 4:57 PM with 2 comments

Its a US-based online-only business (no shipping); planning to use Stripe (and maybe ApplePay) for payments. Do I really need to grab users' phone numbers and addresses? Maybe I need them for sales tax reasons?

  • by bell-cot on 6/8/22, 5:24 PM

    What information do Stripe (& maybe ApplePay) want you to have, in order to clear payments at favorable rates (& have good options in case of disputes, etc.)?

    What information would really be useful for customer service situations (account password reset, etc.)?

    Dealing with sales tax is (often) a miserable hot mess. Doesn't Stripe have options, for handling most of that for you?

  • by EddieDante on 6/8/22, 5:27 PM

    How long do you intend to retain this data?