from Hacker News

Amazon reviews rating doesn't add up

by farzher on 5/7/22, 3:57 AM with 5 comments

  • by fargle on 5/7/22, 4:33 AM

    And the winner is: "Amazon calculates a product's star rating using machine-learned models instead of a simple average..."

    https://www.amazon.com/gp/help/customer/display.html?nodeId=...

    When you have a majority of one-star reviews that independently mention the fine bouquet of "stinky feet", let's pick 4.2. ¯\_(ツ)_/¯

    On the plus side, it's no GPT-3 leaving such gems as:

        "Looks like human skin, smells like gym shoes, this is a tragedy." and
    
        "Smelled like stinky feet. They didn't taste like watermelon and had a nasty texture. I spent more time peeling them off the paper and couldn't enjoy them because I had to spit them out."
    
        "My kids spit it out and so did I. If you still aren’t convinced and end up buying it anyway... you’ll regret it ... guaranteed... you’ve been warned."
    
    Clearly some future food critics here. These are the absolute best negative reviews I think I've ever read. 4.9 stars!
  • by farzher on 5/7/22, 3:57 AM

    anyone have an explanation for this? this isn't an issue of fake/bot reviews.

    why does Amazon say the product is 4/5 stars even though no reviews are saying that... ?

    https://i.imgur.com/vTOiujc.png