from Hacker News

Google experiencing billing notification issue

by awslattery on 9/22/21, 10:35 PM with 10 comments

Getting dozens of emails and push notifications from Google Ads, Cloud, etc. that there is an issue with the payment method stored.

Will update this post once an official message/post is published, but looking at https://twitter.com/search?q=google%20cloud%20billing&src=typed_query&f=live seems pretty widespread.

  • by pianoben on 9/23/21, 1:14 AM

    Whew, glad it's not just me. I got an email threatening my Google account, and went in to the billing console to see a balance of $0.03. Three cents. The console won't even let you pay an amount that low!
  • by tedd4u on 9/23/21, 2:31 PM

    If you click into the support chat agent eventually you get this notice:

    "Issues with 'Payment failed notification' is fully resolved On September 22, 2021, you may have received a ‘payment failed notification’ indicating that your payment information was invalid and required updating.

    "This issue has now been mitigated and there is no action required from you."

    And a link to this page:

    https://support.google.com/a/answer/11187364?hl=en

  • by a-r-t on 9/23/21, 1:17 AM

    I figured it was a system-wide issue when it said I'm #341 in the GCP chat support queue.
  • by nocommandline on 9/22/21, 11:15 PM

    Got multiple emails for a GSuite account. Was surprised to get the mails. Went in and updated the CVC code which for some reason had been cleared.
  • by nkw on 9/22/21, 11:05 PM

    Looks like G Suite (or Workspaces or whatever it is called now) is experiencing this too.