from Hacker News

The ultimate Dilbert moment: 100% Customer Dissatisfaction

by nithyad on 5/6/11, 4:36 PM with 2 comments

  • by gohat on 5/6/11, 8:46 PM

    Hehe =)

    That said, a software system which sorts and analyzes customer complaints based of language recognition could provide a lot of value.

    Having it send automated, keyword based responses, probably not the best idea, though.

  • by jdietrich on 5/6/11, 10:54 PM

    Never forget: your customers will advertise your business for free, whether you want them to or not.