by Pansy3 on 9/7/20, 11:34 AM with 0 comments
So assuming you set monthly auto-debit to $1000 but you had only $100 dollars in your account. The system debits (via a transaction reversal) your account with $1000 (because deducting $1000 dollars will results in transaction failure since you don't have enough balance).
After reporting this bug, my account is totally closed. I called their customer care and I was told to go to their customer care center (which is hours of drive away from where is live). The unfortunate this is that all the money I have is locked up in the account.