from Hacker News

IBM Outages

by fasicle on 3/17/20, 1:17 PM with 24 comments

  • by blakesterz on 3/17/20, 3:17 PM

    I've been using SoftLayer for about ... I'm actually not sure. I think I started someplace that SoftLayer bought and then IBM bought SoftLayer. So I think I've been with them for about 15 years in some form. It's been so many years I can't even be sure how many. About 5 years ago I started using AWS and so for about 5 years I've been using both. I can not believe how much better AWS has been at the most basic things. I use nothing even remotely fancy, just some "servers" (call them VPS or EC2 or Bare Metal or whatever you want) to run some websites. Nothing is balanced or behind anything special or anything at all interesting.

    SoftLayer has server times (I want to say 6? More than one less than 10) just lost a server on me. Just POOF gone. The number of emails I get from them is INSANE and I can't figure out how to limit them. There's constantly a problem at a datacenter. I don't know which ones to worry about. Sometimes things go read only for no reason. The list has gone on and on. My god, that new portal at IBM is HELL to use.

    Thing is, I never even knew how bad it is there until I started using AWS. It's not a daily thing, or even a monthly thing, but it's for sure been once or twice a year some serious issue has caused trouble at SL. I have had maybe one problem with AWS in 5 years?

    Tried complaining, but I'm way too small to matter. Like others have said "It's that bad". Sooner than later things will be all moved over.

  • by leetrout on 3/17/20, 1:53 PM

    Using IBM and Oracle cloud in a past role was a pain.

    IBMs “Watson cloud” had an incident of some sort, in some region, every single day.

    It made me wonder if they were being honest and other providers don’t own up to everything or if it was just that bad.

    The cloud console was miserably slow as well.

  • by panzagl on 3/17/20, 2:10 PM

    I can't help but think these outages are just IBM trying to remind us they're in the cloud business too...

  • by cultus on 3/17/20, 2:18 PM

    Can you get fired now for buying IBM?

  • by buhrmi on 3/17/20, 2:25 PM

    When the cloud is down and nobody cares. Shows you how relevant it is.

  • by hangonhn on 3/17/20, 2:32 PM

    Not sure anyone has used them or evaluated them before, but their literature used to go around claiming 100% uptime, which I found absurd. Unless someone has a plan for every conceivable threat (nuclear bomb, asteroid hitting the earth), no one should claim 100% uptime. More recent literature now claims 99.99% but even that might be too much.

  • by bithavoc on 3/17/20, 3:17 PM

    What reason would one have to use IBM Cloud? Honest question, what is their advantage?

  • by chaoticmass on 3/17/20, 3:07 PM

    Seems like something is going on in Dallas.

  • by yami-sama on 3/17/20, 3:06 PM

    if you do use IBM cloud, you deserve.