by sphuff on 2/14/19, 3:10 PM with 290 comments
by AlphaWeaver on 2/14/19, 3:34 PM
Not the company I want to be stuck in a 20-year contract with.
by imgabe on 2/14/19, 3:45 PM
Essentially it sounds like Sunrun's investors are paying to install solar panels on your house so they can claim the tax credit to offset their own income. Meanwhile you are paying Sunrun for the electricity generated by the solar panels.
There doesn't seem to be much benefit for the homeowner. You're better off buying the system up front if possible or even financing it and claiming the tax credit yourself. Then you'd only have to pay the utility for the electricity you don't generate.
"The American way" anymore seems to be to take a good idea, overcomplicate it with financial engineering, and funnel the profits to a small minority of people who actually understand what's going on.
by city41 on 2/14/19, 3:53 PM
If I could do it again I'd get a house without TPO panels. If for nothing else, just one less variable and thing to consider. You can always get panels later.
But I gotta say, SolarCity themselves were an absolute nightmare to work with. The person who got the panel deal on our house (two owners ago), has two other panel deals with SolarCity on two other houses. When we took over the lease SolarCity basically just munged all of the account details together. A major red flag went off when they asked if I'd like to pay my bill with my Wells Fargo account. I don't have a Wells Fargo account. For over a year I had to fight these morons to get everything squared away and to finally get my account onto their online portal so I could pay online. Every single month they tried to either charge me for the other systems, or have the other guy pay for ours, and with each other's bank accounts. They told me to not make any payments until this was resolved, but also told me they'd send me to collections for non-payment. It was an absolute nightmare. Don't ever work with SolarCity.
by georgeecollins on 2/14/19, 6:25 PM
The realtor sounds extremely negligent to not correctly inform the buyer about the true situation until after offer is made. That should be a flag. Realtors understand loss aversion and that you can get very fixated on a particular house. Better to get you to start thinking the house will be yours then break the bad news to you. People just don't buy houses often enough, and they get too emotionally attached, to make rational decisions. Listen to the author talk about how this is the place where he might raise a child. That sounds so portentous, but really wherever you live is where you might raise a child.
Owning a house can be great, but the best way to do it is to think about it like buying a used car. Realize the people you are working with are nicer, smarter used car salesmen. Check everything out with true third parties and be ready to back out.
by CompelTechnic on 2/14/19, 3:31 PM
That's a pretty strange sentiment. 20 years ago, solar was decidedly more expensive than it is now. A fair price would be higher than grid power. For the installation to have occurred at all, the up front capital cost had to be amortized by a for-profit company in an attractive way. This appears to have been crafted as a payment schedule that's slightly back-heavy. Seems to me that the author just didn't want to be left holding the bag, but still wanted to pay lip service and feel like a good environmentalist.
by wccrawford on 2/14/19, 3:32 PM
I'm not surprised Sunrun chose not to tell them about that option as it seems like a losing situation for them. They claim that Sunrun would have been covered, but that merely means they fail to lose money. They stood to make money on that system, and no sane solar panel buyer is going to have heavily used panels put in.
>Aided by a local attorney and my father-in-law, a retired contract attorney, I drafted a letter to Jug’s trust accusing the listing agents of failing to deliver title to the property free of any third-party claims as the agents had said they could. I threatened legal action. It was a last-ditch effort that none of us expected to work. Then it did.
I'm not surprised this worked. Their whole job is to present the actual situation during the sale and they failed at it. There are probably a lot of legal issues with what they did and I bet the agent was quaking in their boots at the thought of that going to trial.
by jawns on 2/14/19, 7:19 PM
We bought a house with solar panels in 2016. The seller had purchased the system less than a year before the house went on the market, and one of the key selling points was that there was no lease to deal with; by purchasing the home, we would 100% own the solar panels and would reap all the benefits of what they generated.
Six months after the sale was finalized, we changed Internet providers and soon after that, we were forwarded an email by the seller from an organization we had never heard of, asking us to reconnect the solar panels to the Internet as a condition of their contract.
Um ... what contract?
It turns out that when the seller purchased the panels, they made a deal with this green-energy company, which was sort of a joint venture between our state's biggest utility and the state itself. The organization paid the seller $6K up front. The seller, in turn, agreed that for the next 20 years, any Solar Renewable Energy Credits generated by the panels would belong to the organization.
The existence of this contract, which included a lien on the SRECS, was never disclosed to us. And it never showed up on the title search because the lien was on this abstract credit, not on any physical property. The lawyer who did the closing had never heard of anything like it!
We ended up having to get a different lawyer involved, and it was a big production, because not only had the organization dealt with relatively few transfers of ownership, it had never dealt with a case where the SRECS contract was not transferred as part of the home sale, and undoing the mess the seller had caused by not disclosing it took a lot of legal legwork.
In the end, the organization agreed to remove the lien, rather than continue a legal battle, and I assume it then went after the seller for whatever portion of the $6K advance payment it could recoup.
The lesson I learned from all of this is that when it comes to solar panels, not even the people in the industry have much experience with the edge cases. And although installations are starting to become routine, transfers of ownership are not yet routine.
(By the way, the solar panels work well, and our energy bills are very low, but I wish someone would have told me that squirrels love to build nests under the panels and chew through wires, because yeah, that's happened, and it's not covered under the warranty.)
by 01100011 on 2/14/19, 8:36 PM
Another annoyance was the inverter box that SunRun installed right outside my bedroom. Every morning and night, the system would turn on and off several times as the light levels were close to the threshold. This meant some rather large relays were clicking repeatedly, waking me up at dawn a lot of the time. On the plus side, I got a new breaker panel and had my service rating upgraded from 100A to 150A.
If I had to sum it up, I'd say that SunRun isn't absolutely evil, but if I ever do it again I would buy the system outright, assuming it was economically viable. My personal opinion is that residential solar is a misallocation of resources as long as there are commercial rooftops without solar.
by throwaway5752 on 2/14/19, 3:47 PM
by MichaelApproved on 2/14/19, 3:40 PM
The whole article is worth reading but this headache is specifically related to leased panels. Though, leasing makes going solar easier, it is a terrible idea because of issues like these.
Also, every local power company has different arrangements for residents. I live in Suffolk county, Long Island, New York. Our power company arrangement is amazing. We get to sell back any excess power at the same rate we buy it from them. Meaning, they act like a free battery.
I have a 20 years term that started from the day I installed my panels to use up any excess energy they're holding for me. After that 20 years term is over, they pay me the wholesale rate for any leftover power, which is next to nothing.
I don't pay extra fees for net metering but we do have the highest rates in the nation. It's roughly $0.20/kwh, including delivery, taxes and other fees.
If I end up having any extra power and Crypto is still a thing, I'd just plug in a miner and drain it all. It'd be a bonus if I did it during winter and use the heat to warm the house.
Regarding the purchase, I financed the purchase. Got 0% loan on the expected tax credit portion and 6.5% on the rest for 15 years. Even with the interest rates, I'll be cash-flow positive on the monthly payments.
I also essentially locked in my utility costs. My local power company is expected to raise rates 3-5% a year. If I pay my loan off early, I get to avoid those rate increases for the portion of electricity that my panels cover.
Anyway, if you're thinking about going solar, check your local utility rules and go for the purchase option. Leases are not worth the baggage they come with.
by joshe on 2/14/19, 7:04 PM
But from a homeowner's point of view and Sunrun's point of view it makes sense. Lots of people might not be able use the tax credit because they already owe have low income tax (moderate income + mortgage interest deduction, or retired with a nice nest egg will get you to very low income tax).
(If you pay enough income tax to use the credit you should just get a loan and avoid this.)
This was legislated poorly, probably in order to call it a "tax credit" instead of "subsidy". A subsidy would be much cleaner, have the same economics and they should just do it that way. This whole mess and industry was created just for this one talking point. The government giving you $2000 off an installation is the same as getting a $2000 tax credit from the Treasury's point of view.
Sunrun sounds like not the best business to be involved with. Like "new buyer doesn't want the system" is an obvious thing for the customer service manual. (Referring to "...prepay the lease and leave the hardware ... I’ve been kicking myself ever since I learned about this latter option. It would have saved the estate around $12,000").
Also they are clearly selling this to a bunch of people who could easily use the tax credit and could easily get a homeowner's loan. Super dodgy. I'll bet a lot of the sales nonsense is to hide this fact.
by diafygi on 2/14/19, 3:51 PM
As renewables have started becoming competitive (both utility-scale and distributed), utilities have been able to avoid building more expensive fossil-based power plants and transmission lines as quickly and thus rates haven't increased as much as before. So basically the solar industry partially created their own financial situation where the utility costs they are offsetting are lower because of their own participation in the market. Ha.
Anyway, I'm glad this in-the-weeds analysis is getting some coverage. As more and more "Distributed Energy Resources" (DERs) are installed in homes ($300 smart thermostats, $1k demand response water heaters, $5k batteries, $10k solar, etc.), people should be aware they need to do utility bill cost analysis earlier in the home buying process. Also, realtors need to get more savvy on utility bill cost impact of all these new DERs so they know how to adjust pricing based on what's installed in a home or building.
Disclaimer: I have a software company that many solar companies use to request utility bill history from customers for financial analysis.
by filesystemdude on 2/14/19, 6:36 PM
That said, central issue mentioned in this article aside (which is legit concerning), cost wasn't really an issue I spent much time worrying about. Am I the only person more interested in giving the middle finger to my corrupt utility provider and their coal-centered power generation strategy than whether I came out a few bucks ahead or behind in 20 years? I suspect a lot of people who install solar have similar motivations.
But that in itself can be a problem, too. The thing that concerns me about household solar is that it's a bit like owning a Prius - it becomes a status symbol for people more interested in _appearing_ green and assuaging their guilt than actual concern about their total carbon footprint. Take a vacation to Hawaii once a year and you'll probably knock off every single bit of good you did for the planet.
by xfour on 2/14/19, 3:39 PM
They should’ve just demanded that money as part of escrow and now they’re left with a debt in someone else’s name that is never going to be paid and likely a headache for us in the future.
by CydeWeys on 2/14/19, 4:14 PM
Don't lease anything on your house; it's a huge hassle. Get a loan/HELOC for it if necessary and the numbers work out, but don't enter into a long leasing agreement that can cause transferral problems down the road.
by kryogen1c on 2/14/19, 3:32 PM
I'm unsure how I feel about this. $30 is a significant % of the electric bill, but is a very small % of the cost of owning a home.
Didn't solar start as economically viable due to heavy government tax incentives? I'm ignorant of the data, but I thought solar was not fit for public deployment has only edge use cases.
by ananonymoususer on 2/14/19, 10:02 PM
by rhacker on 2/14/19, 10:40 PM
Stop paying these racket companies and their dumbass contracts. The DIY is totally easy.
by misterpoopoo on 2/18/19, 1:44 AM
First, at the end the sales rep who provided the #s is bullshit. The sales reps are notorious for inputting whatever #s they want into the internal SFDC system so the average monthly bill isn’t accurate. This isn’t an exception, it’s their own rule to accelerate sales (management does not tell them to do this. To be specific)
The 2.9% escalator is an aggressive and risky product, but requires zero upfront and an incredibly low initial $/kWh. He more than likely was saving money and would have been for at least several years. I don’t know his intentions but you can read between the lines and I don’t want to talk about the dead.
Also, I forget if Conedison does tier pricing, but if it did with all his gadgets, his bill would have been through the roof.
Lastly, Sunrun does offer cash/loan/0%/1.9%/prepaid products, and if I were to go for a cash deal, I would use Sunrun/Vivint/SolarCity because it’s a huge headache to coordinate with developers and file all the correct paperwork.
by dev_dull on 2/14/19, 6:05 PM
For panels that are paid off it's a great deal to pay a little more for the house. It just becomes a tax-deductible loan even though it saves you money each month.
by nappy-doo on 2/14/19, 3:47 PM
IMO, solar generally complicates all housing related transactions, but it's worth it.
by mrdoops on 2/14/19, 4:31 PM
Authority (City, Utility, etc.) typically push and constrain the installation at least 3-6 weeks and they rarely actually know Solar well enough to be a real 'Authority'. Lots of poorly implemented review procedures from untrained city officials and inspectors. Many unnecessary revisions, nitpicks, and expensive truck rolls surface here.
Then we also have Sales and Financing Providers who have the most leverage out of the stakeholders. High leverage also means they tend to get the biggest cut for a given Solar contract. High commissions and high fees or they leave the installation company who has to fulfill a 2-6 month-payout-delay pipeline. The fulfillment team also has the most people to retain, train, and coordinate over what is typically a multi-state field operation problem.
Not at all easy. Still, it boils my blood seeing some of these organizations fall prey to these pressures and turn to customer exploitation. What it amounts to is some deep-rooted systemic issues with the government-enforced monopolies of our utility companies, overly-simplistic incentives, and a market moving faster than the training and organizational development.
by CydeWeys on 2/14/19, 4:46 PM
It's too bad the company couldn't come to terms somehow; surely accepting less money in a buy-out offer would have been better for them than having to come out and collect all of their equipment?
by seiferteric on 2/14/19, 3:39 PM
by throwaway5752 on 2/14/19, 4:21 PM
edit: and you have to get more than halfway through to see the author managed to take the path of maximal pain: "Sunrun calls our insistence that Jug’s trust buy out and remove the system “incredibly unique and rare.” It’s far more common for home sellers to transfer the lease to the buyer—Sunrun says 94 percent of customers do this—or to prepay the lease and leave the hardware on the roof for the next owner to use. I’ve been kicking myself ever since I learned about this latter option. It would have saved the estate around $12,000 and allowed us to support solar and get “free” electricity, even as Sunrun remained responsible for maintenance and repairs."
edit 2: "On consumer review sites and in local news reports, rueful customers warn others to stay away from TPO solar offered by Sunrun and other companies" - is that true of everything, and none cited? What if this was an article about car dealership?
edit 3: Having finished the article (and having never heard of Sunrun prior to this) it has the feel of a hit-piece. I don't think it is necessarily (author seems to have a solid investigative journalism track record), but it cherry picks very small sets of data without context and it frames things in what seems like a maximally negative way. Not sure if their experience with their specific bad experience and Bloomberg's comp based on moving markets had anything to do with it.
by cjhopman on 2/15/19, 6:50 PM
Isn't the math that came to that conclusion completely fucked up?
$115(1.022 ^ 20) = $177
$75(1.029 ^ 20) + $17 * (1.022 ^ 20) = $159
In fact, I'm about 100% sure that that $6000 figure is the amount of additional money that is payed to sunrun due to the increase costs (difference between $75/month for 20 years and the cost with 2.9% increase). It looks like the journalist then went and misinterpreted that data and made up a completely fake chart below it to fit their interpretation of the data. In that chart, clearly the socal edison side should start with a higher cost than the sunrun side and the socal edison cost at 20 years should actually be above the $2k line.
by zeroonetwothree on 2/14/19, 3:55 PM
by jpeg_hero on 2/14/19, 3:59 PM
For a 20 year lease, do you really want to be using a 19 year old system stuck on your roof ? Big clunky, weathered with spiderwebs. What does that look like?
by jrochkind1 on 2/14/19, 6:12 PM
While this is just a prejudice and their financial engineering _may_ be totally sound, this makes me think of CDOs and the mortgage crisis and all that.
The fact that the deal may not actually be all that good for the consumer -- and may complicate sales of their house since it's effectively a lien forcing future buyers to take a deal which may be _more apparent as bad_ in the future -- only makes me again think of the financial hijinx that led to the mortgage bubble/crisis.
by rebuilder on 2/14/19, 7:29 PM
by briandear on 2/15/19, 3:11 AM
by tomc1985 on 2/14/19, 5:36 PM
by aj7 on 2/14/19, 10:36 PM
After all that, my wife’s intuition was still crucial in nixing the panels.
by wkearney99 on 2/17/19, 8:11 PM
by josefresco on 2/14/19, 5:36 PM
It sounded odd, as in; who would buy a house where something on the roof was generating income for the previous owner? - Wouldn't you (the buyer) just buy them out? No idea how this was structured - anyone have any background?
by mcguire on 2/14/19, 4:00 PM
Wouldn't the author have been able to take the price of buying out the lease off their taxes?
by gwbas1c on 2/14/19, 7:01 PM
Ultimately, my state offered better financing than a traditional mortgage. I just wonder what's going to happen if I ask a buyer in 5, 10, or 20 years to pay for the panels. They clearly reduce the home's energy consumption, and thus have a clear demonstrated value.
by peter303 on 2/15/19, 5:24 AM
I still dont know why they have called me several hundred times.
by xbmcuser on 2/14/19, 4:08 PM
by shados on 2/14/19, 4:01 PM
Running the numbers, if you are privileged enough to have the money to just buy the damn panels and get them installed outright, you're way, way better off. I don't know if there's still good tax credits, but when I looked, they got you a good chunk of change right there. After that, solar panels pay for themselves in a pretty short amount of time if your electricity usage is high enough to take full advantage of them (eg: if you have a central hvac system or something), or have someone who will buy the surplus from you.
In my building, our power usage is way higher than we can get even if we covered the entire roof with panels, so it's pretty easy: put panels, reduce electricity cost, make up the money in a couple of years, don't deal with any third party aside for the installation.
by jccalhoun on 2/14/19, 4:24 PM
by codingdave on 2/15/19, 2:08 AM
by figital on 2/14/19, 5:47 PM
by b1r6 on 2/14/19, 7:42 PM
by JadeNB on 2/14/19, 4:18 PM
by socrates1998 on 2/14/19, 7:48 PM
Talk about corruption and dishonest practices.
In Florida, FPL, the electric provider for half of Florida, complained for about a decade (from 2004-2014) on how how they needed to keep raising rates so that they could continue to "upgrade the infrastructure" so that they could be prepared for the hurricanes that inevitably would hit the coast.
Some estimates that FPL made a few extra billion dollars on the price increases that went beyond normal inflation.
What do you think happened when south Florida got hit with the next major hurricane in 2014? Yup. same outages that we saw in 2004.
And the hurricanes weren't even worse.
10 years and billions of dollars in "upgrades" resulted in the same exact problems.
FPL took our money and didn't do anything with it.
AND they have been vehemently against people owning solar panels, even going as far as blocking legislation that would allow people to install them on their own homes without special permission from "FPL approved" companies.
And you can guess how many "approved" companies they would actually approve.
I have yet to see any major utility company operate with any decency, so while this solar panel company is doing some shady shit with their salespeople and leasing terms, it at least didn't scam millions of people for billions of dollars like FPL.
Florida should have the cleanest electricity in the world. Sunshine almost every day, but we don't have it because:
A) We don't price in the environmental impact of non-solar producing coal and natural gas plants, thus keeping solar "more expensive" than fossil fuel electricity.
B) FPL actively blocks the widespread adoption of solar panels on people's homes.
C) Politicians are happy to take money from FPL and other interest groups that don't want to adopt solar.
by rconti on 2/14/19, 4:24 PM
by gameswithgo on 2/14/19, 6:19 PM
by geggam on 2/14/19, 4:12 PM
Problem with this is its not cheap. Not to mention many localities want to make this option simply illegal.
by sabujp on 2/15/19, 5:33 AM
by sigzero on 2/14/19, 4:26 PM
by zmix on 2/14/19, 8:47 PM
Wow, this is violence! With such extremisms being legit, one must not be surprised, if extremism rises on all fronts!
Who likes business (wo)men?
by sabujp on 2/15/19, 5:31 AM
by fouc on 2/14/19, 5:04 PM
by AnonymousRider on 2/14/19, 6:06 PM
by mchannon on 2/14/19, 3:40 PM
•Nobody knows what California electricity prices are going to do in the next 20 years. By terminating the system, they just traded certainty for volatility. With that attitude I hope they financed using an ARM loan.
•They whined about how expensive it was, but also expressed a desire to have one or two kids someday. When you have kids, your electric bills tend to go up, and they did their math based on their "expected" usage today.
•Santa Barbara has a very mild climate, but I expect in the coming years it will get hotter and muggier much more of the year, and for health reasons they'll have to put a room A/C on. Whoa, now you're using as much juice as Jug did.
•PV rooftop panels in California nowadays don't quite "help the planet" to the extent their owners believe they do. The duck curve continues to get worse.
•A silent majority of people think PV panels are ugly. Like, hideously ugly. They're afraid to speak out, but not to act out and point the finger at a different reason.
The end result of this whole thing reminds me of one of those people 10 years ago who bought a top-end $500 cellphone locked in to a carrier on a 3-year-plan but only $50 a month, let the payments lapse 3 months in, and then tried to sell it on eBay, angry at the cellphone company for financially hobbling them when it wouldn't sell or it got returned.