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Ask HN: How do you get good bug reports from internal dogfooding?

by navneetloiwal on 2/8/19, 7:59 PM with 1 comments

At the various companies that I have worked developing consumer mobile apps, it has been a struggle getting the extended team to report bugs in a usable manner (both quantity and quality). Almost always the majority of reports are given by walking over to a dev or slacking them.

Any tools or process that has worked for you to gather good bug reports -- making it easy both for the reporter, and for the devs?

  • by tsaitommy on 2/8/19, 8:33 PM

    For iOS apps, I use TestFlight, and Slack/emails/SurveyMonkey forms for collecting bugs and feedback. I'd be interested in a better workflow too!