by bruno2223 on 10/19/17, 4:19 PM with 4 comments
2. Then I payed 5 USD in order to... I don't know, they asked, I payed.
3. Then I saw a lock message of "Verification Process" - Waited for 30 minutes.
4. I opened a nice and friendly ticket support asking why in the hell they are taking an eternity to verify my account, this ticket below (original at http://prntscr.com/gzfqu6)
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Hello DO team,
I am a brannnnd new user, I was happy when I sign up on you.
BUT, Whyyyyyy do you have this "Reviewing process" of a brannnd new account? There's nothing to review here. I sign up, I payed, gooo forward!
I was looking for a AWS alternative, but cmon....
I am jumping the window right now because of you... Ahhhhhhhhh.... Puft.
No, kidding. I am still here. Please answer me. I am waiting for get my servers UP, my client is waiting as well. Huuuurrrrryyy up Dude.
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5. Then I received en email 5 minutes later with this kind words below
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Hi There,
We've finished reviewing your account and cannot allow you access to the DigitalOcean platform. This decision is final and no other information is required.
Regards,
Trust & Safety DigitalOcean Suppor
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5. If I try to open DigitalOcean site, I get an "account loocked" message like this: http://prntscr.com/gzfr7y
6. Whyyyyyy, Jesus, whyyyyyyy? They might have regex filter: "There's AWS letters in the ticket support? Ban!"
by tlb on 10/19/17, 4:33 PM
Asking an existing customer friend to vouch for you might help.